Events / Hospitality 101 - Back to Basics
Hospitality 101 - Back to Basics
Hosted by FWA
About this Event
In an increasingly competitive flexible workspace market, outstanding hospitality is what turns visitors into members and members into long-term advocates.
Join our virtual session "Hospitality 101 - Back to Basics" to discover the essential coworking hospitality skills that elevate member experiences, strengthen community, and set your space apart.
Hosted by the FWA Community Managers Committee, this session is for community managers and anyone working in a people-facing workspace role who wants practical, back-to-basics tools they can put to work straight away.
Speakers: Kate Hasbani (Head of Country – Australia, WeWork) and Armando Colosimo (Senior Venue Manager, Oran Park Hotel).
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