Lunch and Learn – Michael Kelly presents: Own the Conversation (via Zoom)
20 October @ 12:00 pm - 1:30 pm
FWA Lunch and Learn
Michael Kelly presents: Own the Conversation – Engage your customer by being an extraordinary communicator
Especially relevant for workspace managers and sales teams
Your career will largely be defined by how well you present yourself and communicate your messages in important meetings and interactions. Consider this. How well do you present yourself and communicate messages when the stakes are high?
In a career, you only get a limited number of those important meetings and interactions. How many do you have left in your career?
In this presentation you’ll learn powerful, practical techniques to move your further along the path to own any conversation and to be an extraordinary communicator.
- The DBAE (Don’t Be Anywhere Else) technique
- Proven techniques to maximise the number of positive impressions you leave
- The ‘measuring cup’ cadence’ and ‘school yard Ya, Ya, Ya’ techniques
- How to structure any type of message.
About your presenter, Michael Kelly:
Michael is a leadership communication trainer and pitch consultant. He is a leading body language and speech analyst and a media commentator.
Michael holds a Master of Science degree in speech pathology, and his clients include Commonwealth Bank, Salesforce and the University of Sydney.
To get a sense of Michael’s work here is analysis for the Seven Network of former NSW Premier Gladys Berejiklian’s resignation speech.
This is a valuable opportunity to develop your professional communication and sales skills for your many conversations in the flexible workspace industry.
We look forward to seeing you there.
$10 for FWA members and $25 for non-members.